If they are in a folder in the sophos management console already, not the unassigned folder you should just be able to rightclick on one and select protect to start the av roll out. Simply add computers to your account, and then you can address security alerts, change security settings, and run scans from your cloud management dashboard in any web browser. Download sophos home security free for windows 10, 7, 88. Greyed out computers in unmanaged sophos endpoint software. Protect computers is not available in the unassigned group because it has no. Sophos home premium users can protect up to 10 computers windows andor mac with their account, free users can protect up to 3. Richard this is one of those ideas that sounds good but may be more trouble than its worth. In a server room with kvms, all of the computers would be logged off. Stop malware, viruses, ransomware, and malicious apps. Protect computers wizard grayed out sophos endpoint. Tamper protection greyed out sophos endpoint software. Sophos home security is a high rated antivirus software that can protect the users device from malicious programs. But it is grayed out and i cannot run the protect computers installation.
I have also tried selecting protect computers from within the sophos enterprise console and. On some of the computers i had to manually run the sophos install from task scheduler. Sophos solved problem with connected computer not showing as connected. He said that when he goes to try to remove it, the option to do so is greyed out.
Every day people fall victim to scams that allow online predators access to our private information. Ive also try to install manually with \\servername\sophosupdate\cids\s000\savscfxp\setup. Im trying to get control some unmanaged compturs in the enterprise console but when i right click, the protect computers. Computer does not show on sophos home dashboard sophos. Protect up to 10 computers from malware and malicious software and websites. I am running the same policy as the pc i want to disable tamper control on and i can access it. Android fbi lock malware how to avoid paying the ransom. The sophos update settings are greyed out when a domain policy is in place. Protect all the computers in your home with the free sophos home. But it is grayed out and i cannot run the protect computers installation wizard on it because upon rightclicking, the wizard is grayed out as well. Protected computers still showing as greyed out in enterprise console. Sophos home allows you to easily view and manage computer security for multiple pcs and macs located anywhere in the world.
I try the protect computers and go through that process. How do i encrypt the hard drive on my laptop so that if i lose it the personal data on it is protected. The same antivirus, malware protection, and web filtering technology trusted by hundreds of thousands of businesses is now yours to take home. Enabling greyed out options via the enterprise console sophos. Enabling greyed out options via the enterprise console. Enterprise 4 and protect computers greyed out sophos endpoint. I verified that there were some computers in our domain that was able to be managed as the protect computers. In the ec, i run discover computers and select discover with active directory.
Computers will show as unmanaged computer and greyed out in sophos console aslams blog. If a computer is not managed, its details on the status tab are grayed out. Researchers have found an unexpected behavior in a windows feature designed to protect. If the computers are already in a group, select them, rightclick and select protect computers to install a managed version of sophos endpoint security and control. Protect computer menu doesnt help, they stay greyed out. Sophos home security is an antivirus software for windows os. After the computer has been fully rebooted, download a new installer it directly from the sophos home dashboard ensuring you are logging in to it using the correct email address. Sophos central is the unified console for managing all your sophos products. The machines have the same sid from when they had xp installed and. To install sophos home on additional computers, users will have to either log in to their dashboard from the computer they want to protect, or copy a link to send to the appropriate computer to download and install sophos home.
When i try to install av client to computers i get the following message. We are in the process of rolling out sophos antivirus in our company. This is a problem when testing settings and debugging settings can be changed by editing the iconn file. As you can see below, the clone computers will show as unmanaged computer. Server greyed out in sophos enterprise console sophos endpoint. Try it with just one to make sure it works, they you can try more afterwards. Microsoft dismisses new windows rdp bug as a feature. Sign into your account, take a tour, or start a trial from here. Selecting the protect this pc option if there are no computers listed or add a device button see images below. Antivirus software is something that everyone needs if they own a computer. Greyed out computers in enterprise console sophos community.